Shipping Policy

Last updated: August 18, 2026

Processing time

Orders are packed and shipped within 1–2 business days (Monday–Friday, excluding holidays). Orders placed on a weekend or holiday begin processing the next business day.

Shipping rates

Shipping is priced per item rather than per order, because what we sell ranges from a box of light bulbs to a six-foot room divider. Every product page shows which of these applies before you buy:

  • Free shipping. The shipping cost is already built into the item's price. What you see is what you pay.
  • $12 flat rate. A single flat charge for that item.
  • Calculated at checkout. The real carrier rate for that item's box size and weight to your address, with no markup added.

If your cart mixes items, checkout adds up the shipping that applies to each. You'll always see the full total before you pay.

Delivery estimates

Standard shipping typically arrives 3–7 business days after your order leaves us, within the contiguous United States. These are carrier estimates, not guarantees — weather and carrier delays happen and are outside our control.

Where we ship

We ship within the United States only. For delivery to Alaska, Hawaii, or a U.S. territory, please contact us before ordering so we can quote accurate shipping — our standard rates assume the lower 48. We don't currently ship internationally.

Tracking

You'll get a shipping confirmation email with a tracking number as soon as your order goes out. Tracking can take up to 24 hours to show movement after it's created.

Multiple items

Larger orders may arrive in more than one box, and occasionally on different days. You're not charged extra for split shipments.

Shipping addresses

Please double-check your address at checkout. We ship to the address exactly as entered. If a package is returned to us as undeliverable because of an incorrect or incomplete address, we'll refund the item cost but not the original shipping, and reshipping will require new postage.

Lost, stolen, or damaged packages

If tracking shows delivered but you don't have the package, check with neighbors and your local carrier first — packages often turn up within a day. If it doesn't, contact us and we'll file a carrier claim and work with you on a resolution.

If a package arrives visibly damaged, take photos of the box and contents before unpacking further and contact us within 48 hours. See our Return & Refund Policy for how damaged items are handled.

Questions

Email calebup2020@outlook.com or call (330) 231-3347.